FAQ’s

Q – I have booked a bus but due to the change of location, I no longer need a bus ticket.  Can i get a refund ? 

A – Yes please email enquiries@vicgathering.com along with your full name, booking number and home unit. We will email once the refund has been completed. 

Q – I would like to change my activities. 

A – Please re-book via try booking. If you wish to cancel due to cross over please email enquiries@vicgathering.com with your full name, Home unit and the details of the activity you would like the cancel. Please make sure you include the time that you have booked. 

Q – I have booked a paid for activity but the has been cancelled with the change of location. Do i get a refund ? 

A – Yes you will. These will be automatically completed via try booking. 

Q – How do i know where i am camping ? 

A – Each unit have been allocated a site number. The site map will be posting on our social media prior to the event and each unit leader will receive a email with their site allocation. 

They have been allocated by region. 

Q – Can i get a refund if I can no longer can come along to VG ? 

A – Yes please email enquiries@vicgathering.com along with your full name, booking number and home unit. We will email once the refund has been completed. 

Please refer to the refund policy found in Contact Us.

Q – Unit leaders, how can you get a copy of you unit list ? 

A – The VG admin will send out the final list on Thursday night before the event. 

Q – What do i need to do if I am being hosted by a different unit? 

A – You will need to provide a completed hosting form that can be found on the website. This must be retuned to the VG admin team at enquiries@vicgathering.com no later than 8pm on the 1st of December.